Who We Are
The Safe Sand company is located at 2912 Diamond St #331, San Francisco, CA 94131.
Our website address is: http://safesand.com.
You can contact us at +1 (415) 971-1776.
What Personal Data We Collect And Why We Collect It
At checkout, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We’ll use this information for purposes such as:
- Processing and shipping your order
- Processing payments and preventing fraud
- Sending you information about your and order
- Responding to your requests, including refunds and complaints
- Complying with any legal obligations we have, such as calculating taxes
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Note: By design, your credit card number and security code are never stored on our website. The payment gateway gives this sensitive information directly to the payment processor (Stripe or Paypal).
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who On Our Team Has Access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping address.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What We Share With Others
We share information with third parties who help us provide our orders and store services to you; for example:
We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information.
We use ShipStation to process your order and create shipping labels.